How to Use Your Student Portal

The portal brings together your lessons, attendance and payments to the school. You see only your own records. The school manages the schedule, attendance marks, lesson prices and payment records; you cannot change them in the portal.

1. Sign in using the school's invitation

Your school opens student access by invitation. The administrator sends the invitation to the email address in your student record.

1. Open the school's email and follow the activation link.
2. Create and confirm your password.
3. On the sign-in page, enter your email address and password.

If the email is missing, check your spam folder and confirm your address with the administrator. If the link has expired, ask the school to resend the invitation.

2. Choose a section

The home page links to Lessons, Invoices and Payments. On a phone, these sections are also available in the bottom menu. More opens your groups, discounts and profile.

3. Check lessons and attendance

Open Lessons. Each lesson shows its date, time, group, teacher, location and attendance mark. The current month is selected by default; open Filters to choose another period.

In this example, Noah attends English Kids A. Dates and times follow the school's schedule. Unpublished lessons do not appear in the portal.

If a time or attendance mark is incorrect, contact the school. Students cannot edit these records.

4. Open an invoice and check the amount

Open Invoices, choose the period and select an invoice. The portal shows invoices the school has made available to you. Invoices still being reviewed internally are hidden. The illustrated list includes the whole year; use Filters to narrow the dates.

Noah's October invoice contains:

• 163.80 EUR carried forward from the previous period;
• 535.50 EUR in October charges after discounts;
• 0 EUR in payments applied to this invoice;
• 699.30 EUR still due: 163.80 + 535.50 − 0.

Lessons cost 680 EUR before discounts. Subtracting 144.50 EUR in discounts gives 535.50 EUR in charges: 680 − 144.50. Do not subtract the discounts from 535.50 EUR again. Below the summary, you can check individual lessons and their amounts. Download PDF saves a copy of the invoice.

The video uses a separate billing example. To check your own balance, use the amounts and period on your invoice.

5. Review payment history

Payments lists money the school has recorded as received from you. Use Filters to find the dates you need. Select a payment to check its billing allocation.

A payment in the history does not reduce every invoice. Noah's 245.70 EUR September payment belongs to September; the October invoice still has no payments applied to it.

Use the payment details and instructions provided by the school in the invoice, or ask the administrator how to pay. Once the school receives and records the money, check the payment in your history and review the updated balance.

6. Open groups, discounts or your profile

On a phone, tap More. On a larger screen, these sections are in the portal menu.

• Groups shows your groups and membership dates.
• Discounts shows your assigned discounts, their size, scope and dates.
• Profile shows your contact details. You can add a photo here; ask the school to correct other information.

Change the interface language in your account menu. This changes the controls, but it does not translate group names or other records entered by the school.

If a record is missing

First check the selected period. Then contact the school: the administrator can check whether lessons have been published, an invoice has been shared or a payment has been recorded. School staff maintain these records and calculations; your portal shows the information made available to you.